Privacy policy
Privacy Policy
Last Updated: August 13, 2025
At Halal Nest, we believe shopping should feel safe, transparent, and personal. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, browse our website, make a purchase, or connect with us in any way.
We’re powered by Shopify, which helps us securely run our store and deliver your orders. While Shopify provides the technology, we’re still responsible for making sure your privacy is respected and your data is handled with care.
By using our website or placing an order, you agree to the collection and use of your information as outlined below. If anything here ever feels unclear, just reach out — we’ll happily explain.
1. What We Mean by “Personal Information”
When we say “personal information,” we mean anything that can identify you — like your name, email address, shipping details, or payment info. This does not include anonymized or aggregated data that can’t be linked back to you.
2. What We Collect & How
We may collect personal information from you in a few ways:
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Directly from you — for example, when you create an account, place an order, subscribe to our newsletter, or send us an email.
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Automatically — through cookies or similar tech when you browse our site, which helps us improve your shopping experience.
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From our partners & service providers — such as Shopify, payment processors, and shipping carriers, who help us complete your transactions securely.
Types of information we collect may include:
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Contact details – name, address, email, phone number
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Order & payment details – what you buy, how you pay, and billing/shipping info
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Account preferences – your wishlist, saved addresses, and purchase history
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Device & usage data – IP address, browser type, pages visited
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Customer support messages – details you share when you contact us
3. How We Use Your Information
We only use your personal information for purposes that make sense for both you and us, including:
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Fulfilling Your Orders – processing payments, shipping products, and keeping you updated.
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Personalizing Your Experience – recommending products you might like and remembering your preferences.
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Marketing (With Your Consent) – sending you special offers, product launches, or store updates by email or text. You can opt out anytime.
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Security & Fraud Prevention – protecting both you and our store from fraudulent or unauthorized transactions.
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Customer Support – responding to your questions quickly and effectively.
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Legal Compliance – when we need to follow applicable laws or respond to lawful requests.
4. Who We Share Information With
We respect your privacy — we never sell your personal data. We may share it only when necessary:
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With Shopify – to power our store and process payments securely.
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With trusted service providers – like shipping carriers, payment processors, and email marketing platforms.
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With marketing partners – to show you relevant ads based on your interactions with our store.
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When required by law – if we receive a valid legal request.
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During business changes – like a merger or sale of the company.
5. Cookies & Tracking
Like most online stores, we use cookies to:
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Remember your cart and preferences
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Understand how visitors use our site
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Offer a smoother shopping experience
You can control cookies through your browser settings, but some features may not work as intended without them.
6. Your Rights
Depending on where you live, you may have the right to:
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Access the personal info we have about you
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Request corrections to your data
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Delete your data entirely
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Opt out of targeted advertising
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Request a copy of your data (data portability)
To exercise any of these rights, email us at discoverhalalnest@gmail.com.
7. Children’s Privacy
Our store is not intended for children under the legal age in your country, and we do not knowingly collect their personal information. If you believe we have, contact us immediately so we can delete it.
8. Data Security & Retention
We take security seriously, using industry-standard protections. While no system is 100% secure, we work hard to safeguard your information.
We keep your data only as long as needed for business purposes, legal requirements, or to resolve disputes.
9. International Customers
If you’re shopping from outside the US, your information may be transferred and stored in other countries, including where Shopify’s servers are located. We use recognized legal safeguards to ensure your data stays protected.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date.
11. Contact Us
If you have questions, concerns, or requests about your personal data, please contact us:
📧 Email: discoverhalalnest@gmail.com
📍 Address: 1523 North McCadden Place, Los Angeles, CA 90028, US
💚 At Halal Nest, your trust is as important to us as the quality of the halal goods we deliver. We’ll always handle your information with care, transparency, and respect.